Privacy Policy
At Circuitly, we are committed to protecting your privacy and ensuring that your personal information is handled securely, transparently, and in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, interact with us, or use our services.
1. Who We Are
Circuitly is operated from:
Address:
5 Ridgefield,
Manchester M2 6EG,
United Kingdom
Phone: +44 079 6357 9974
Email: [email protected]
We are the data controller responsible for the personal data you provide to us.
2. Information We Collect
We may collect and process the following types of personal data:
- Contact details: name, email address, phone number (if you contact us directly).
- Technical information: IP address, browser type, device information, and browsing behaviour (via cookies and analytics).
- Usage data: pages visited, time spent on pages, click paths, and other usage statistics.
- Voluntary information: information you provide through forms, emails, or comments.
We do not knowingly collect sensitive personal data unless explicitly required and consented to (e.g., for recruitment or legal purposes).
3. How We Use Your Information
We use your information for the following purposes:
- To respond to enquiries and provide customer support
- To improve website performance, functionality, and content
- To monitor website security and prevent abuse
- To analyse trends and user behaviour through anonymous analytics
- To comply with legal obligations
We do not sell or rent your personal data to third parties.
4. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Consent – when you provide clear permission (e.g. newsletter sign-up)
- Contract – when processing is necessary to fulfil a service you request
- Legal obligation – to comply with applicable laws and regulations
- Legitimate interests – for internal analysis, communication, or security purposes
5. Data Retention
We retain your personal data only as long as necessary for the purposes for which it was collected, or as required by applicable law.
When we no longer need your data, we will delete or anonymise it securely.
6. Your Data Protection Rights
Under the UK GDPR, you have the following rights:
- Right to access – You can request a copy of the personal data we hold about you.
- Right to rectification – You can request correction of inaccurate or incomplete data.
- Right to erasure – You can ask us to delete your personal data in certain circumstances.
- Right to restrict processing – You can request limited use of your data.
- Right to data portability – You can request your data in a structured, machine-readable format.
- Right to object – You can object to processing based on legitimate interests or direct marketing.
- Right to withdraw consent – Where processing is based on your consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at: [email protected]
7. Cookies and Analytics
Our website uses cookies and similar technologies to enhance your experience and collect anonymous usage data. For detailed information, please refer to our Cookie Policy (link to Cookie Policy page).
You can manage your cookie preferences via your browser settings.
8. Data Security
We take appropriate technical and organisational measures to safeguard your data, including:
- Secure hosting infrastructure
- Encryption and regular backups
- Access control and authentication measures
However, no online transmission is completely secure. We encourage you to take steps to protect your own data (e.g., using strong passwords and secure networks).
9. Third-Party Services
We may use trusted third-party services for analytics, hosting, or communication. These providers are GDPR-compliant and only process data under our instructions.
We do not authorise third parties to use your data for their own purposes.
10. International Transfers
We do not knowingly transfer your personal data outside the UK or EEA. If such transfer is required, we ensure appropriate safeguards are in place.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal changes or improvements to our services. The updated version will always be available on this page with the effective date clearly marked.
12. Contact Us
If you have any questions, concerns, or complaints regarding your personal data or this Privacy Policy, please get in touch:
Address:
5 Ridgefield, Manchester M2 6EG, United Kingdom
Phone: +44 079 6357 9974
Email: [email protected]
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
